Jewelry Insurance Issues

April 2004

JEWELRY INSURANCE ISSUES (formerly IM News), provides monthly insight and information for jewelry insurance agents, underwriters and claims adjusters.

Subscribe to
Jewelry Insurance Issues

Table of Contents

Click on article titles in red

2008

Garnet—and Its Many Incarnations - January

Organic Gems - February

Do Your Jewelry Insurance Settlements Make You Look Bad? - March

Don't Be Duped by Fake JISO Appraisal - April

Diamonds in the Rough - May

The Cultured Club - June

Sapphire—Gem Superstar - July

It’s a Certified Diamond! 
— But who's saying so?
- August

2007

Moissanite's New Spin - January

Online Jewelry - Buying and Insuring - February

Blood Diamonds - March

Damaged Jewelry, Don't Assume!- April

Chocolate Pearls - May

Appraisal Puff-Up vs Useful Appraisal - June

It's Art, but is it Jewelry?
- July

Diamonds Wear Coats of Many Colors - August

DANGER! eBay Jewelry "Bargains" - September

TV Shopping for Jewelry - October

Enhanced Emerald: clever coverup - November

How do you like your rubies —
leaded or unleaded?
- December

2006

The New Platinum: A Story of Alloys - January

Ruby Ruse - February

How Big are Diamonds Anyway? - March

GIA Diamond Scandal
Has Silver Lining for Insurers
- April

Watch Out for Big-Box Retailers Insurance Appraisals - May

Mixing It Up: Natural and Synthetic Diamonds Together - June

Tanzanite - Warning: Fragile - July

Red Diamonds - August

Inflated Valuations & Questionable Certificates - September

Emeralds - October

Where Do Real Diamonds Come From? - November

Counterfeit Watches — The Mushroom War - December

2005

The Lure of Colored Diamonds - January

Synthetic Colored Diamonds - February

Watches: What to Watch for - March

When is a Pear not a Pair? - April

The Truth About Topaz - May

White Gold: How White is White? - June

One of a Kind — or Not - July

Jewelry in Disguise - August

Valued Contract for Jewelry? Proceed with Caution! - September

Antiques, Replicas and All Their Cousins
October

Grading the Color of Colored Diamonds
November

New GIA Cut Grade for Diamonds - December

2004

Synthetic Diamonds — and Insuring Tips - January

Bogus Appraisals and Fraud - February

A Picture is Worth Thousands of Dollars - March

Don't be Duped by Fracture Filling - April

Gem Scams Point to Need for Change - May

What is a Good Appraisal - June

4Cs of Color Gemstones - July

Gem Laser Drilling: The Next Generation - August

Why Update an Appraisal? - September

When to Recommend an Appraisal Update or a Second Appraisal - October

Secrets of Sapphire - November

Will the Real Ruby Please Stand Up - December

2003

Mysterious Orient:
A Tale of Loss
- January

Bogus Diamond Certificates and Appraisals - February

Can Valuations be Trusted? - March

Spotting a Bogus Appraisal or Certificate - April

Counterfeit Diamond Certificates - May

Case of the Mysterious "Rare" Sapphires - June

Politically Correct Diamonds - July

Name Brand Diamonds - September

Princess Cut: Black Sheep of Diamonds - October

Reincarnate as a Diamond - November

Synthetic Diamonds - December

2002

Irradiated Mail/Irradiated Gems - January

Fake Diamonds (Moissonite) - February

GIA Diamond Report - March

AGS and Other Diamond Certificates - April

Colored Stone Certificates - May

Damaged Jewelry: Don't Pay for Nature's Mistakes - June

The Case of the "Self-Healing" Emerald - July

Mysterious Disappearance: Case of the Missing Opals - August

The Discount Mirage - September

What Can You Learn from Salvage? - October

Gaining from Partial Loss - November

Year in Review - December

2001

Colored Diamonds - January

Good as Gold - February

Disclose Gem Treatments - March

FTC Jewelry Guidelines - April

Myths Part I: Each Piece is Unique - May

Myths Part II: Myths, Lies, & Half-Truths - June

New Trend: Old Cut Stones - October

The Appraisal Process - November

Year in Review - December

2000

Deceptive Pricing - January

Gems - Natural or Manmade - February

Jeweler/Appraisal Credentials - March

Fracture Filling - April

Salvage Jewelery - May

Gem Treatments - June

Don't Ask/Don't Tell - A Buying Nightmare - July

Laser Drilling of Diamonds - August

Jeweler Ethics or the Lack Thereof - September

Gem Scam - October

The Truth about Clarity Grading - November

Year in Review - December

 

We'll be glad to notify you when the Jewelry Insurance Issues is available each month. Sign up for your FREE SUBSCRIPTION to Jewelry Insurance Issues.

Visit the rest of the JCRS site:  www.jcrs.com

Don’t Be Duped by Fracture Filling

Say a diamond has a fracture. The supplier injects some colorless substance into the crack to fill it up. The gem looks better, clearer, prettier. What’s wrong with that?

DIamond before fracture filling Diamond after fracture fillilng Fracture filling has been around for some time.
The treatment improves the appearance of a lower-quality stone, making it more attractive to the naked eye and more salable. However, its value is still that of a low-quality stone. Under a jeweler’s loupe
(10-power magnification), the original defect is visible.

Reputable jeweler/appraisers will always disclose fracture filling. But it is easy for the insurer and customer—not being jewelry experts—to not understand the lingo or to not appreciate the way this treatment affects value.

Here’s a costly example from our files

A pair of diamond stud earrings, with stones totaling 5.18 carats, were added to a policyholder’s scheduled jewelry. The earrings were appraised at $48,000. A short time later, one of the earrings was noticed missing and the owner filed a claim. The insurer paid the claim as a total loss and took the remaining earring as salvage.

JCRS received the remaining earring, along with all documentation related to the claim. It turns out that both the appraisal and the sales receipt had stated that the diamonds were “clarity enhanced.” This is a nicer-sounding phrase for fracture filling. The appraisal even said the “Yehuda method” had been used. A treatment with a brand name may sound better, but it’s still fracture filling.

Sure enough, microscopic photos of the remaining diamond revealed fractures that had been filled with a colorless resin—basically, a plastic. The red flash effect in the picture is characteristic of this treatment.

Salvage value of this remaining diamond was $1,419. The insurer had overpaid the claim by $39,286.

Fracture filling, clarity enhancement, and Yehuda clarity treatment all denote treatments done to disguise a flaw in the gem. A fracture-filled diamond is worth far less than one of similar appearance that is not treated. We don’t know whether or not the insured was aware of this, but we do know the insurer could have caught it.

Recognizing basic terms for gem treatments (or consulting with an expert who does) is an important step in avoiding costly overpayments.

FOR AGENTS & UNDERWRITING

Clarity treatments are not always disclosed. The seller may deliberately conceal fracture filling, or the appraiser may not be sufficiently trained to recognize it. (See Enhancement or Scam? for a report on jewelry retailers who did not recognize the Yehuda treatment). When insuring a gem of significant value, be sure the appraisal states any treatments OR states that the gem is untreated.

For any jewelry of high value, require a detailed descriptive appraisal, preferably on ACORD 78/79. Any settlement should be based on a description of the item, not merely on a valuation.

FOR CLAIMS

Fracture filling, clarity enhancement, and Yehuda treatment — consider these terms flashing red lights, causing you to stop and look. Other qualities being equal, an “enhanced” stone is worth far less than an untreated gem.

If one piece of a pair, or one of several stones in a setting, is lost, always have the remaining jewelry examined by a trained gemologist, such as a Certified Insurance Appraiser™, to verify quality.

Next Issue:  Proper Procedure

Overpayments can be avoided by following proper procedures in insuring jewelry and settling claims. Our next issue will lay out procedures that make the whole process smoother and more efficient, while greatly lowering settlement costs.

Subscribe to Jewelry Insurance Isssues

Sponsored by Jewelry Insurance Brokerage of North America

For Insurance professionals: 8 hours CE credit. Jewelry insurance is the key to cross-selling opportunities to commercial insurance. Learn how to improve loss ratios and take advantage of value-add services for your agency.